IT Help Desk

Provide technical support for employees regarding hardware, software, printers, internet, and network issues.  Install, configure, and maintain computers, laptops, and IT equipment.  Troubleshoot Windows operating systems and Microsoft Office issues.  Support email accounts, passwords, and user access permissions.  Monitor and resolve daily IT tickets and technical requests.  Coordinate with external vendors when needed.  Maintain IT inventory and equipment records.  Ensure all systems and devices are functioning properly.  Support CCTV, fingerprint devices, and internal network when required.