Systems Configuration & Support Support system setup, configuration, and ongoing maintenance Monitor and resolve technical issues related to networks, printers, telephony, and security systems Ensure smooth operation of core IT services (email, antivirus, printing systems) Assist in aligning IT solutions with business needs across departments Licenses & Access Management Ensure compliance with software licensing and usage policies Support secure network access for users, including remote access Provide technical guidance and support to end users  Troubleshooting & Help Desk Provide day-to-day technical support and resolve user issues Troubleshoot connectivity and communication issues Coordinate with IT teams across sister companies for issue resolution Support infrastructure development for expanding business needs  Supplier & Vendor Coordination Liaise with vendors and service providers to ensure efficient service delivery Stay updated on new technologies and market trends Support evaluation of technical solutions and suppliers  IT Policies & User Management Assist in implementing IT policies, access controls, and security measures Support defining user roles and permissions Ensure compliance with IT guidelines and system usage policies