We are looking for a driven Sales Specialist to join our retail team in Sheraton, Cairo. In this role, you will be responsible for engaging customers, driving sales performance, and delivering a high-quality customer experience in a fast-paced retail environment.   Key Responsibilities:   Achieve and exceed monthly sales targets consistently Provide excellent customer service and ensure high customer satisfaction Identify customer needs and recommend suitable products Present products clearly with strong knowledge of features and benefits Maintain up-to-date knowledge of products, pricing, and market trends Handle customer inquiries and resolve complaints professionally Support merchandising and maintain an organized sales floor Collaborate with team members to improve overall store performance     Skills & Technologies: This role requires a strong ability to consistently achieve sales targets alongside a deep commitment to delivering excellent customer service. You will use CRM systems to manage customer interactions effectively, applying strong communication and negotiation skills in every engagement. A solid understanding of the product range is essential, along with the ability to solve problems efficiently, build strong customer relationships, and manage time effectively in a fast-paced retail environment.   Growth Opportunities: We are committed to supporting your professional development through structured training programs, hands-on mentorship, and a clear career progression path. This role is designed to help you build strong sales capabilities and develop into more advanced or leadership positions over time, while gaining valuable experience across multiple areas of retail sales and customer engagement.   Team & Culture: You will be part of a collaborative and supportive team environment where performance is recognized, continuous learning is encouraged, and professional growth is actively supported. We foster a culture that values teamwork, accountability, and positive customer experiences.   Impact: In this role, you will directly contribute to expanding our customer base and strengthening brand loyalty. Your performance will play a key role in supporting business growth, enhancing our market presence in Egypt, and ensuring customers receive a high-quality and consistent experience.