Job Overview: We are looking for an IT Specialist to manage and support our IT infrastructure. The ideal candidate should have a solid foundation in networking and systems administration, with the ability to monitor virtualized environments and high-end security gateways. Key Responsibilities: Provide first-level technical support for end-users (Hardware & Software). Monitor dual-ISP connectivity and ensure high availability of the network. Maintain and monitor Virtual Machines (VMs) within a Proxmox environment. Manage office peripherals including Toshiba & Canon printers and Wi-Fi Access Points. Ensure the implementation of firewall policies and network security protocols. Maintain technical documentation and IP address management (IPv4).