Collaborating with stakeholders to understand business processes and documenting functional requirements. Configuring Odoo apps (POS, Website, Accounting, Inventory) to align with business workflows, including customizing workflows, reports, and dashboards. Identifying gaps between standard Odoo functionalities and company needs, then collaborating with developers to design custom modules. Creating user manuals and conducting training sessions to ensure high user adoption. Offering ongoing support, troubleshooting issues, and optimizing system performance