Call Center Agent ( B1+ English ) start immediately
Etisalat Egypt
New Cairo, Cairo, Egypt
Experience الخبرة
Not Specified
Career Level المستوى
Entry Level (Junior Level / Fresh Grad)
Education التعليم
Bachelor's Degree
Salary الراتب
Confidential, Unlimited Commissions
Skills Required
المهارات المطلوبة
Customer Service/Support
Call Center
Customer Care
Customer Service
Customer Support
English
Customer Relations
Custom Clearance
Customs Clearance
Customer Satisfaction
Customer Retention
Customer Operations Performance Centre
Customer Service Management
English Teaching
English Training
English Education
English Instructing
English Literature
Business English
Teaching English as a Foreign Language
English Translation
Support Services
Client Support
Business Administration
Business Development
International Business Development
Retail Business
Business Analytics
Business Plans
Communication
Mass Communication
Sales
Computer Skills
skills
Job Description
الوصف الوظيفي
Etisalat Global Services is Hiring Customer Service Agents for MSE Account with Attractive Package to be Responsible for Handling UAE Customers
Answer incoming customer calls professionally and efficiently.
Resolve customer inquiries related to services, accounts, and billing.
Troubleshoot basic customer issues and provide appropriate solutions.
Escalate complex cases to the relevant department when required.
Accurately document customer interactions in the system.
Meet call handling, quality, and customer satisfaction targets.
Job Benefits:
Salary up to 12K
COLA (Cost Of Life Allowances) 15% increases from day 1
Fully Paid Training
Social and Medical Insurance provided
Free VPN line
location Maadi (No transportation provided)
Job Overview
Category
Business / Development
Location
New Cairo, Cairo, Egypt
Experience
Not Specified
Level
Entry Level (Junior Level / Fresh Grad)
Education
Bachelor's Degree
Posted
1 day ago
