Call Center Agent (B1+English level)
Etisalat Egypt
Maadi, Cairo, Egypt
Experience الخبرة
Not Specified
Career Level المستوى
Entry Level (Junior Level / Fresh Grad)
Education التعليم
Bachelor's Degree
Salary الراتب
12400 To 12400 EGP Per Month, Referral Program (2K) Bonus Program (3K)
Skills Required
المهارات المطلوبة
Customer Service/Support
Operations/Management
Sales/Retail
Customer Service
Customer Care
Customer Relations
Customer Satisfaction
Customer Retention
Customer Service Management
Customer Experience
Customer Survey
Customer
Call Center
Call Center Agent
Technical Support
Call Center Advisor
Customer service Representative
Customer Service Agent
English
English Speakers
English Account
English Training
English Teaching
English Instructing
English Literature
English Education
Business English
Excellent English speakers
B2 English
Fluent English speakers
Computer Science
Information Technology (IT)
Customer Support
Job Description
الوصف الوظيفي
e& CX Solutions is hiring B1+ up to B2 English speakers to be a Call Center Agents responsible for handling customers through Inbound calls.
Answer incoming customer calls professionally and efficiently.
Resolve customer inquiries related to services, accounts, and billing.
Troubleshoot basic customer issues and provide appropriate solutions.
Escalate complex cases to the relevant department when required.
Accurately document customer interactions in the system.
Meet call handling, quality, and customer satisfaction targets.
Job Benefits:
Salary 12,400L.E Net
Social and medical insurance
Salary annual increase
Chance for promoted after 6 months
Career path (insource)
Location: Maadi, (No transportation provided)
Job Overview
Category
Hospitality / Hotels / Food / Services
Location
Maadi, Cairo, Egypt
Experience
Not Specified
Level
Entry Level (Junior Level / Fresh Grad)
Education
Bachelor's Degree
Posted
1 day ago
