Call Center Representative B1+
Etisalat Egypt
Maadi, Cairo, Egypt
Experience الخبرة
0 To 2 Years
Career Level المستوى
Entry Level (Junior Level / Fresh Grad)
Education التعليم
Bachelor's Degree
Salary الراتب
12500 To 15000 EGP Per Month, Referral Program (2k Eg) Bonus Program (2k Eg) Social And Medical Insurance Salary Annual Increase
Skills Required
المهارات المطلوبة
Customer Service/Support
Customer Service
Customer Support
Customer Care
Customer Relations
Customer Satisfaction
Customer Retention
Customer Service Management
Customer Experience
Customer Survey
Customer
Call Center
Call Center Agent
Technical Support
Call Center Advisor
Customer service Representative
Customer Service Agent
English
English Speakers
English Account
English Training
English Teaching
English Instructing
English Literature
English Education
Business English
Excellent English speakers
B2 English
Fluent English speakers
Job Description
الوصف الوظيفي
e& CX Solutions is hiring Excellent English speakers to be a Call Center Agents responsible for handling customers through calls & chat.
Handle customer inquiries and provide accurate support over the phone
Resolve customer complaints in a professional and timely manner
Maintain high customer satisfaction and service quality standards
Follow company processes and achieve assigned KPIs
Document customer interactions accurately on the system
Job Overview
Category
Banking
Location
Maadi, Cairo, Egypt
Experience
0 To 2 Years
Level
Entry Level (Junior Level / Fresh Grad)
Education
Bachelor's Degree
Posted
2 days ago
