Chat Support Specialist (English Account B1+/B2)
Etisalat Egypt
Maadi, Cairo, Egypt
Experience الخبرة
0 To 1 Year
Career Level المستوى
Entry Level (Junior Level / Fresh Grad)
Education التعليم
Bachelor's Degree
Salary الراتب
12500 To 14500 EGP Per Month
Skills Required
المهارات المطلوبة
Customer Service/Support
Customer Care
Customer Service
Customer Support
English Teaching
Teaching English as a Foreign Language
English Translation
Translation
Job Description
الوصف الوظيفي
Etisalat UAE is immediately hiring Graduates ONLY for a Back Office (Chat/E-mail) vacancy
Outgoing calls to clients
Response to clients requests via chat and email
Responding to customer’s inquires
Management and resolve customer complaints
Identifying and escalate issues to supervisors
Providing product and service information to customers
Researching required information using available resources
Adhering to defined procedures, standards and performance expectations
Job Overview
Category
Hospitality / Hotels / Food / Services
Location
Maadi, Cairo, Egypt
Experience
0 To 1 Year
Level
Entry Level (Junior Level / Fresh Grad)
Education
Bachelor's Degree
Posted
3 hours ago
