Customer Service Specialist – Maintenance Support
Capital Office Furniture
Nasr City, Cairo, Egypt
Experience الخبرة
Not specified
Career Level المستوى
Not specified
Education التعليم
Not specified
Salary الراتب
Not specified
Job Description
الوصف الوظيفي
Receive and respond to customer inquiries (calls, emails, CRM).
Register service requests and complaints accurately.
Coordinate maintenance visits and schedules.
Follow up on open cases until closure.
Provide basic troubleshooting and solutions.
Escalate complex technical issues.
Maintain proper documentation of all interactions.
Job Overview
Category
Installation / Maintenance / Repair
Location
Nasr City, Cairo, Egypt
Posted
2 months ago
