Customer Support Representative US Company - Horizons

Customer Support Specialist Horizons, a sister company of a top-notch Number one US Veneer company, is seeking confident and assertive Customer Service agents for our call center office.  Respond to customer queries in a timely and accurate way, via phone, email, or Video calls. Identify customer needs and help customers use specific features. Inform customers about new features and functionalities. Follow up with customers to ensure their technical issues are resolved.