We are seeking a Design Review Manager to lead the operational management of our Design Review (DR) process within Amazon's Global Engineering, Materials and Sustainability (GEMS). This role acts as the primary point of contact for EU process execution, quality compliance, training, and reporting across multiple project teams and stakeholders. The Design Review Manager will oversee and audit design compliance tasks across the full project lifecycle, coordinating with cross-functional teams including Real Estate, PreConstruction and Construction. The role combines program management expertise and basic construction design standards.
Expected deliverables:
1. Business as Usual – Process Management
• Manage design review approvals, process compliance, and maintain the approval workflow system and approver matrix, ensuring accuracy and timely updates.
• Attend, coordinate, and/or host meetings with project stakeholders.
• Manage Governance dashboards for task tracking and workflow coordination.
• Provide teams with guidance and support on the process and tools.
• Coordinate with partner teams on process tracking, workflows, and process standardization across project milestones.
2. Program Management – Reporting & Dashboard
• Gather narratives from stakeholders, update process’ dashboards, and distribute reports to stakeholders. • Monitor and support project timelines to maintain on-time delivery.
• Track and report on process performance and KPIs.
3. Process Quality – Audits & Compliance
• Conduct process quality audits to identify, correct, and report process incidents.
• Engage with stakeholders to address defect resolution.
• Review and execute end-to-end process and quality compliance as per Standard Operating Procedure (SOP).
4. Training – Onboarding, Kick-Off & Ongoing Support
• Conduct training sessions for project teams.
• Develop and distribute SOPs and process maps.
• Provide ongoing process and tool support to project teams.
5. Continuous Improvement – Process & Innovation
• Co-manage process monthly updates
• Collect and manage improvement initiatives from internal customers through a structured continuous improvement process.
• Maintain a Voice of the Customer / Feedback Loop for continuous service improvement.
6. Coordination Support – Shared Responsibilities
• Support the integration of new stakeholders and disciplines into the design review process.
• Collaborate with key stakeholders on cross-function coordination.