E-commerce Operations Assistant

About the Role We are looking for a reliable and detail-oriented E-commerce Operations Assistant to support the daily operations of our growing modest fashion e-commerce brand.   This is a full-time remote position for someone who enjoys organisation, execution, and continuous improvement. The role combines e-commerce operations, customer service, product management, and marketing support.   You will work closely with the management team to ensure that daily operations run smoothly while helping improve the customer experience and overall business performance.   Key Responsibilities Create and manage product listings on WooCommerce Upload and organise product images and content Optimise product titles and descriptions for SEO Maintain website content and product information Process and manage customer orders Generate shipping labels and monitor shipments Respond to customer emails and enquiries Assist with returns, exchanges, and order-related issues Create and send email marketing campaigns Maintain automated email flows Perform basic photo editing and content preparation Maintain task tracking systems and operational reports Support product launches and collection updates Follow structured workflows and daily planning Assist with additional business tasks when required   Work Structure Full-time: 8 hours per day Fixed working hours Daily reporting of tasks completed and issues Long-term position   Mindset We are looking for someone who: Is reliable and consistent Is motivated by performance and business growth Takes ownership of their work Works well in a team environment Can follow structured processes with accuracy This is a structured and serious role with clear expectations and long-term growth potential.   What We Offer Full-time remote position Long-term career opportunity Stable and growing company Clear processes and training Performance-based growth opportunities Supportive team environment