Finance - Sr.Officer - Order to Cash

Key Responsibilities:    As a Senior Officer, Finance Operations, your core responsibilities will include:   Invoices & Account Management: Oversee the accurate generation and timely issuance of invoices, ensuring strict compliance with billing guidelines and customer contract terms. Collections Management: Proactively monitor accounts receivable, lead follow-up efforts on overdue payments, and expertly resolve complex billing disputes. Collaborate with the cash application team to ensure prompt account clearing. Performance Reporting: Develop and prepare comprehensive reports on OTC performance metrics, cash flow forecasts, and collections status for senior management review and strategic decision-making. Cross-Functional Collaboration: Serve as a key liaison, working closely with Sales, Revenue Assurance, Risk and Key Account Management (KAM) teams to address issues, streamline processes, and enhance overall operational synergy. Compliance & Risk Management: Ensure strict adherence to internal policies and external regulations governing billing and collections. This includes compiling and providing necessary documentation for third-party collections and legal proceedings, and monitoring customer accounts escalating to these channels. Process Improvement & Efficiency: Identify opportunities for improvement across the OTC cycle and lead initiatives to increase efficiency, reduce "Days Sales Outstanding" (DSO), and enhance customer satisfaction.