Manage and maintain company IT infrastructure (servers, networks, devices)
Provide technical support to employees (hardware, software, network issues)
Install, configure, and update systems and applications
Monitor system performance and ensure security best practices
Troubleshoot system errors and resolve technical issues efficiently
Support ERP systems (preferably Odoo) and internal tools
Manage user accounts, access rights, and data backups
Coordinate with external vendors and service providers when needed
Document IT processes, systems, and troubleshooting procedures