LiveOps Specialist
Octane solutions · Cairo
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LiveOps Specialist

Octane solutions
Cairo, Egypt
Marketing / PR / Advertising Confidential 1 month ago
Experience الخبرة
2 To 4 Years
Career Level المستوى
Experienced (Non-Manager)
Education التعليم
Not Specified
Salary الراتب
Confidential
Skills Required المهارات المطلوبة
Customer Service/Support Customer Service Customer Support Customer Care Call Center automotive B2B
Job Description الوصف الوظيفي
Monitor live platforms, campaigns, or systems to ensure optimal performance and uptime Execute real-time updates, configurations, and operational tasks Analyze user behavior and performance metrics to identify opportunities for optimization Detect, troubleshoot, and resolve live issues in a timely and efficient manner Coordinate with cross-functional teams (Product, Tech, Marketing, Customer Support) Support the planning and execution of live campaigns, promotions, or in-app events Track and report on key performance indicators (KPIs) and operational metrics Maintain accurate logs of activities, incidents, and resolutions Continuously improve LiveOps processes, workflows, and tools
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