-Experience working within a structured IT environment is preferred
-Experience with vendor coordination and operational governance is an advantage
-Strong understanding of IT operations and governance
- Experience in IT policies, procedures, and compliance
-Understanding of access management and segregation of duties
-Experience in vendor and contract coordination
-Strong documentation, follow-up, and organizational skills
-Strong understanding of IT operations and service management
-Ability to develop and maintain policies and procedures
-Good understanding of risk management concepts
-Strong organizational and documentation skills
- Good communication and stakeholder coordination abilities
-Analytical and problem-solving mindset
-Ability to manage multiple priorities and follow-up activities
* Preferred:
- Knowledge or awareness of:
o ISO 20000
o ISO 27001
o IT Governance framework
- Experience with ITSM / Service Desk systems
- Understanding of cybersecurity governance concepts
- Experience in IT audit or compliance environments